Customer Service
Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment,
- Viewing Orders online
Shipping & Delivery
When payment has been received, depending on demand we will endeavour to send your order to you within 1 week by 'Royal Mail Tracked 24 with Signature' or 'Royal Mail International Signed'
Privacy & Security
All information you give us will be treated in strict confidence and will not be passed to anyone else.
Returns & Replacements
Returns will be permitted if
a) the goods have been damaged before or during delivery and you have inspected the goods on arrival and notified us within 48 hours of the damage or any shortfall and made a record of the carrier's delivery note.
b) The goods are in perfect condition and the return of them has been agreed with us in writing, and the goods arrive back at our address in perfect condition.
To return goods for refund, please let us know reason for returns by email: jane.anashka@savemeimwild.com
Ordering
Minimum order £75
Payment
Secure online payment using the PayPal button at checkout when buying from our website. PayPal gives you the option of using your PayPal Account if you have one, or by credit/debit card.